AI Future Lab
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Terms & Conditions

The plain-English rules of engagement for enrolling in AI Future Lab programmes.

Last updated: 28 April 2026

Contents

  1. About these terms
  2. Enrolment & payment
  3. Cancellation & refunds
  4. Code of conduct
  5. Minors & parental responsibility
  6. Intellectual property
  7. Use of third-party AI tools
  8. Liability & consumer rights
  9. Privacy
  10. Changes to these terms
  11. Governing law
  12. Contact

1. About these terms

These terms govern your relationship with AI Future Lab when you enrol in any of our programmes — the After-School cohort for teenagers, the For Schools engagements, or the Work Lab for professionals. AI Future Lab is operated under Howll AI (Perth, Western Australia).

By enrolling, paying for a place, or attending a session, you agree to these terms. If you don't agree, please don't enrol.

We've written these in plain language. If anything's unclear, email hello@howll.ai and we'll explain — or rewrite the bit that confused you.

2. Enrolment & payment

Place confirmation

A place in a programme is confirmed when (a) we've received your enrolment details, and (b) payment in full has cleared. Until both are done, your spot is provisional.

Pricing

Prices listed on the website are in Australian dollars. Where shown as "ex GST," GST will be added at checkout/invoice. Prices are correct at the time of publication and may change for future cohorts; the price you pay is the one in force at the time you enrolled.

Invoicing

For organisational bookings (schools, corporate Work Lab, government), we issue a tax invoice. Standard payment terms are 14 days from invoice date unless agreed otherwise.

3. Cancellation & refunds

Cancellation by you

If you need to cancel:

  • More than 14 days before the programme starts: full refund, less a 5% administrative fee.
  • 7–14 days before the programme starts: 50% refund, or full credit toward a future cohort.
  • Less than 7 days before, or after the programme has started: no refund, but we'll offer a credit toward a future cohort at our discretion (we're flexible on genuine circumstances — illness, family emergencies, etc.).

For the After-School programme: if a participant misses up to two of the six sessions, we'll provide catch-up materials; missing more than two without arrangement may mean we suggest deferring to a future cohort.

Cancellation by us

If we cancel a programme before it starts (e.g. insufficient numbers, facilitator illness, force majeure), you'll receive a full refund or the option to transfer to the next cohort. We're not liable for incidental costs (travel, accommodation, lost earnings).

4. Code of conduct

We aim to keep our sessions safe, focused, and respectful. Participants and accompanying parents/guardians agree to:

  • Treat facilitators, fellow participants, and venue staff with respect.
  • Not engage in harassment, discrimination, intimidation, or behaviour that disrupts learning for others.
  • Use AI tools provided in session for the activity at hand — not to generate harmful, illegal, sexually explicit, or deceptive content.
  • Not record, photograph, or share images of other participants (especially minors) without express written consent.

We reserve the right to remove any participant whose behaviour breaches this code, without refund. For minor participants, we'll involve the parent or guardian in any decision before removal where reasonably possible.

5. Minors & parental responsibility

The After-School programme involves participants aged 12 and over. Specific terms for minor participants:

  • Enrolment must be made by a parent or legal guardian.
  • The parent/guardian is responsible for drop-off and pick-up at the venue. Sessions begin and end at advertised times; if you can't be on time, please let us know in advance.
  • Parent/guardian must disclose any access needs, allergies, or behavioural considerations relevant to the participant's safety and engagement.
  • All facilitators hold a current Working with Children Check (WWCC). We follow our published child-safe policy at all times.
  • Photo/video of minors will only be taken with explicit parent consent and never used for marketing without separate written permission.

6. Intellectual property

Our materials

Course content, slides, frameworks, prompt libraries, written materials, and any other intellectual property we provide remain ours (or our licensors'). You're granted a personal, non-transferable, non-exclusive licence to use them for your own learning and, where applicable, within your own organisation. You may not republish, resell, or use them to create a competing course.

Your work

Anything you create during a session — your prompts, your built tools, your project, your workflows — is yours. We may, with your explicit permission, showcase examples in our marketing or in future cohorts, but we'll always ask first and credit you appropriately.

Third-party content

Some materials may include open-source software, public datasets, or content licensed from third parties under their own terms. We'll tell you when this applies.

7. Use of third-party AI tools

Our programmes involve hands-on use of third-party AI services (e.g. Claude, ChatGPT, and other tools). By participating, you agree that:

  • Use of these tools is governed by the third party's own terms of service and privacy policy. We'll tell you which tools we're using and link to their terms.
  • For minor-facing sessions, students are supervised throughout, prompts are reviewed live, and we work openly. Where a tool offers content filters or non-training settings, we turn them on.
  • You — or, for minors, the parent/guardian — are responsible for ensuring you have the right to share any data, documents, or personal information you input into a tool during the session.
  • AI tools can produce inaccurate, misleading, or biased output. We teach you how to detect and verify, but we make no warranty about the output of any third-party tool.

8. Liability & consumer rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel and obtain a refund of unused portions, or to compensation for the reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage.

Subject to those non-excludable guarantees, and to the maximum extent permitted by law:

  • Our total liability to you for any claim arising from your enrolment is limited to the amount you paid us for the relevant programme.
  • We are not liable for indirect, incidental, or consequential losses (e.g. lost income, lost opportunity).
  • We don't guarantee any particular employment, financial, business, or learning outcome from your participation.

You agree to use any tools, workflows, or recommendations we share at your own discretion and risk. We strongly encourage you to seek independent professional advice (legal, financial, security) before using AI tools with sensitive data in your organisation.

9. Privacy

How we handle your personal information is set out in our Privacy Policy. By enrolling, you acknowledge you've read it.

10. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top reflects the latest revision. The version in force when you enrol is the one that governs your enrolment — later changes apply to subsequent enrolments.

11. Governing law

These terms are governed by the laws of Western Australia. Any dispute that can't be resolved by good-faith conversation will be subject to the exclusive jurisdiction of the courts of Western Australia.

12. Contact

For any questions about these terms, your enrolment, or anything else:

  • Email: hello@howll.ai
  • Post: AI Future Lab, c/o Howll AI, Perth, WA, Australia
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